nergy is a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry. We are a leading global provider of software solutions for the woodworking industry.Job DescriptionJob

are looking for a Customer Success Manager who has a strong understanding of the customer experience and is able to work with a team of experienced and experienced Customer Success professionals.The Director will be responsible for:• Managing the customer experience and customer engagement across INNERGY ERP and Microvellum CAD/CAM products• Managing the customer experience and customer engagement across INNERGY ERP and Microvellum CAD/CAM products• Managing the customer experience and customer engagement across INNERGY ERP and Microvellum CAD/CAM products• Managing the customer experience and customer engagement across INNERGY ERP and Microvellum CAD/CAM productsKey ResponsibilitiesCustomer Success Strategy & Operating System• Managing the Customer Success Strategy and Customer Experience• Managing the customer experience and customer engagement across INNERGY ERP and Microvellum CAD/CAM productsKey ResponsibilitiesCustomer Success Strategy & Operating System• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer Experience• Managing the Customer Success Strategy and Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Operating System• Customer Success Strategy and Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Operating SystemKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer Success Strategy & Customer ExperienceKey ResponsibilitiesCustomer

s:• Own and manage the customer experience, customer engagement, and customer satisfaction through a single, integrated, and scalable platform.• Own and manage the customer experience, customer engagement, and customer satisfaction through a single, integrated, and scalable platform.• Own and manage the customer experience, customer satisfaction, and customer satisfaction through a single, integrated, and scalable platform.• Own and manage the customer experience, customer satisfaction, and customer satisfaction through a single, integrated, scalable platform.• Own and manage the customer experience, customer satisfaction, and customer satisfaction through a single, integratedRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & RetentionRevenue & Retention

s:• Develop and implement customer support strategies and strategies for customer service, including customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service, customer service