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Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a Senior Business Analyst – ServiceNow SAM (Software Asset Management) to join our team.

Responsibilities:

• Analyze software asset management and software licensing processes.

• Gather and document requirements from business stakeholders.

• Support software compliance and optimization initiatives.

• Design and improve SAM-related workflows and reporting.

• Collaborate with ServiceNow architects and developers.

• Ensure alignment between business requirements and platform capabilities.

Requirements:

• 5+ years of Business Analysis experience.

• Strong experience with ServiceNow SAM.

• Knowledge of software licensing, compliance, and software asset lifecycle management.

• Experience with data analysis and process improvement.

• Fluent German (C1) and English.

• EU-based location.

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