Location: Sofia, Bulgaria (Relocation Provided)
Work Model: On-site / Hybrid or Remote
Industry: Customer Support Services
Why Join Us?
Ready for an international career move? Mercier Consultancy Group is hiring Arabic-Speaking Customer Support Agents to join a leading global service brand in Sofia, Bulgaria. Enjoy an affordable European lifestyle, a vibrant expat community, and full support to get you settled seamlessly.
What We Offer

• Competitive Base Salary + Monthly Performance Bonuses

• Full Relocation Package: Paid flights, airport transfer, and temporary hotel accommodation

• 100% Paid Training: Comprehensive onboarding from Day 1

• Health & Wellness: Full private medical insurance

• Career Growth: Clear paths for advancement in a global company

• Lifestyle: High standard of living with lower living costs in one of Europe's oldest capital cities

Requirements
What We Are Looking For

• Languages: Native or fluent in Arabic (written & spoken) + working proficiency in English.

• Work Authorization: EU Passport holder or valid legal right to work in Bulgaria.

• Location: Willingness to relocate to Sofia, Bulgaria.

• Experience: Background in customer service or BPO is a major plus.

• Skills: Strong communication, problem-solving mindset, and adaptability.

Benefits
What We Offer

• Competitive Monthly Salary package commensurate with experience.

• Fully Paid Training to ensure you are set up for success from day one.

• Comprehensive Private Health Insurance coverage.

• Fully Paid Relocation Package (flight, transfer, and hotel accommodation) for those joining our jobs in Bulgaria.

• Monthly Performance Bonus linked to your individual success and contribution.

• Career advancement opportunities within the global Customer Support Services sector.

• And Much More...

Life in Bulgaria
Choosing to work in Bulgaria offers an unparalleled opportunity to experience a unique blend of historical richness and modern urban energy. Sofia, the capital, is a hidden gem in Europe, boasting a Mediterranean-influenced climate, affordable living costs, and a thriving social scene that makes it a top destination for those seeking international Arabic-speaking jobs.
Beyond the professional benefits, Bulgaria provides a high quality of life with diverse culinary experiences, beautiful mountain landscapes, and a welcoming expat community. Our relocation support ensures that your transition to life in Bulgaria is seamless, allowing you to focus on your new Arabic Speaking Customer Support Agent position and enjoy everything this beautiful country has to offer.

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