Headquarters: Billings, Montana USA

URL: https://www.jandstransport.com/

This dispatch position works in a high-energy, fast-paced environment and requires excellent customer service skills, sound judgment, resourcefulness, and the ability to work independently and as part of a team. This is a remote position.

Job requirements:

• Highly motivated, outgoing and energetic with a professional demeanor

• Self-starter

• Comfortable learning and using multiple software tools

• Customer-oriented and empathetic toward drivers

• Ability to build rapport by phone, email, and SMS messaging

• Highly organized and detail oriented

• Ability to work under pressure and deadlines

• Ability to deal with upset customers or drivers when necessary

• Have problem solving skills and the ability to adapt to ever changing situations

• Ability to think on your feet when a transport goes sideways

• Ability to multitask

• Willingness to learn

• Ability to accept constructive feedback

• Strong written and verbal communication skills

• Good math skills

Essential duties include but are not limited to:

• This position is Monday – Friday 8am-5pm Mountain Standard Time

• Communicate with customers, quote rates, and provide up to date information regarding loads.

• Coordinate loading and unloading arrangements with drivers and customers.

• Input orders efficiently and accurately – attention to detail is crucial.

• Negotiate freight rates and terms with carriers

• Vet new carrier partners; Review FMCSA ratings, confirm insurance

• Monitor driver progress from pick up to delivery

• Dispatch freight daily by phone and operating systems

• Willing to work weekends as needed (currently this is very rare)

Compensation and benefits:

• Salary – DOE

• Health and Dental insurance (company contributes to health insurance premium)

• Optical plan (in-house $360 reimbursement per year)

• Retirement plans with employer contributions (up to 3%)

• Paid vacation

• Paid holidays

To apply: https://weworkremotely.com/remote-jobs/j-s-transportation-dispatch-professional