Headquarters: United States

URL: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f67f7ff8-709a-4bcc-9c67-48e44a5e71e6

Outbound Sales Representative (Inside Sales) – Remote, U.S.
Location: 100% Remote – United States
Schedule: Full-Time, Monday–Friday, 8:00 a.m.–4:30 p.m. Central Time
Employment Type: Hourly, Non-Exempt
Base Pay: $24.00–$28.85 per hour (approximately $50,000–$60,000 annually), plus uncapped FTA bonuses and commission opportunities
On-Target Earnings (OTE): Approximately $75,000+ annually, based on performance
Reports To: VP of Sales
100 Dials a Day. Real Coaching. Get Paid When Your Appointments Convert.
We're looking for an experienced outbound sales professional who enjoys prospecting, tracks their numbers, and wants to be rewarded for results.
At Itechra, you'll make the calls, build relationships, and book qualified meetings. We'll train you on IT, support you through a structured 30/60/90-day onboarding plan, and provide ongoing coaching to help you succeed.
You'll earn a bonus for every qualified First Time Appointment (FTA) that converts to a Second Time Appointment (STA), plus commission on qualifying deals that close and generate client payment.
You don't need an IT background. You do need outbound sales experience, resilience, confidence on the phone, and the motivation to consistently achieve your goals.
This is a fully remote, phone-based sales position focused on generating business opportunities for our sales team.
What You'll Do
As an Outbound Sales Representative, internally classified as an Inside Sales Representative (ISR), you'll open doors for our sales team by connecting with business owners and IT decision-makers at companies with 25 or more computers.
Your responsibilities will include:

• Prospect every day. Make high-volume outbound calls, send emails, and use LinkedIn to reach business owners and decision-makers.

• Do your homework. Research target companies, identify decision-makers, and gather relevant business information before reaching out.

• Qualify opportunities. Ask thoughtful questions to understand each prospect's IT needs, company size, and purchasing authority.

• Book qualified appointments. Schedule First Time Appointments (FTAs) that create opportunities for Second Time Appointments (STAs) with our sales team.

• Manage your pipeline. Consistently follow up with prospects, nurture relationships, and keep opportunities moving forward.

• Maintain accurate CRM records. Document calls, prospect details, activities, and follow-up information in HubSpot.

• Track and report results. Provide weekly updates on activity, pipeline development, and conversion metrics.

• Continuously improve. Participate in role-playing, call reviews, sales training, and one-on-one coaching.

How We Measure Success
We're a metrics-driven sales organization. You'll have clear expectations, ongoing feedback, and visibility into your performance.
Our established performance goals include:

• Outbound Calls: 500+ per week (approximately 100 per day)

• Decision-Maker Conversation Rate: 5% of outbound dials

• Qualified First Time Appointments (FTAs): 12+ per month

• CRM Accuracy: Complete and accurate documentation of calls, activities, notes, and next steps in HubSpot

If you enjoy measurable goals, friendly competition, and the opportunity to see your hard work translate into results, you'll fit right in.
Your First 90 Days: Training, Coaching & Performance
We believe strong salespeople deserve clear expectations, quality training, and consistent coaching.
Our structured 30/60/90-day onboarding program is designed to help you learn our business, build confidence, develop your skills, and understand exactly what success looks like.
Days 1–30 | Learn

• Complete onboarding and training on Itechra's services, ideal clients, sales processes, and technology solutions.

• Learn our prospecting tools, talk tracks, objection-handling strategies, and HubSpot CRM.

• Participate in daily role-playing and coaching before and during your first live calls.

Days 31–45 | Ramp

• Build toward and achieve 500+ outbound dials per week.

• Participate in weekly call reviews and coaching sessions.

• Demonstrate consistent prospecting, follow-up, and CRM documentation.

Days 46–90 | Perform

• Maintain established outbound activity expectations.

• Demonstrate consistent prospecting, qualification, and pipeline management.

• Work toward the monthly goal of 12 qualified FTAs.

• Meet individual ramp-up milestones outlined in your onboarding plan.

You'll always know where you stand. If you're coachable, accountable, and committed to improving, we'll invest in helping you succeed.
What You'll Earn
Your effort and results should create opportunity.
Itechra offers competitive hourly base compensation along with performance-based bonuses and commission opportunities.

• Base Pay: $24.00–$28.85 per hour, equivalent to approximately $50,000–$60,000 annually based on a 40-hour workweek, depending on experience and qualifications.

• FTA-to-STA Bonus: $250 for every qualified FTA that converts to an STA, with no stated cap. The bonus is earned when the qualifying STA is scheduled with a confirmed date and time, subject to the sales compensation plan.

• Closed-Won Commission: 10% of the first month's recurring revenue for qualifying deals originating from your FTA. Commission eligibility is based on the applicable client invoicing and payment requirements outlined in Itechra's sales compensation plan.

• On-Target Earnings: Approximately $75,000+ annually, including base pay and performance incentives. Actual earnings vary based on individual performance.

What Qualifies as an FTA?
A qualified First Time Appointment is a meeting you schedule with an IT purchasing decision-maker at a company with 25 or more computers.
Here's an Example of Your Earning Potential
If eight of your FTAs convert to STAs in one month, you would earn $2,000 in FTA-to-STA bo