Key Accounts Executive (HoReCa Sales) – West Region

Position: Key Accounts Executive – HoReCa Sales

Location: Mumbai (India HQ)

Region: West India

Reporting To: National Key Accounts Manager – HoReCa

Role Purpose

The Key Accounts Executive will be responsible for managing and growing strategic HoReCa (Hotels, Restaurants, Cafés/Catering) accounts across the West region. The role focuses on driving sales, expanding product penetration, strengthening customer relationships, and ensuring profitable business growth with key hospitality customers.

Key Responsibilities

• Manage and develop key HoReCa accounts including hotel chains, restaurants, cafés, cloud kitchens, and catering companies.

• Achieve sales, volume, revenue, and profitability targets for the assigned territory.

• Drive product listings, menu placements, and promotional initiatives within key customer accounts.

• Identify new business opportunities and onboard potential HoReCa customers.

• Conduct regular customer visits, business reviews, and product presentations.

• Collaborate with marketing, supply chain, and customer service teams to ensure seamless execution and customer satisfaction.

• Monitor market trends, competitor activities, pricing, and customer requirements within the HoReCa channel.

• Ensure timely delivery, customer issue resolution, and account reconciliation.

• Prepare sales forecasts, account plans, and monthly business reports.

Qualifications & Experience

• Graduate/Postgraduate in Business, Sales, Marketing, Hospitality Management, or related field.

• Experience: 2–5 years of experience in HoReCa sales, Key Account Management, or Food Service Channel sales.

• Strong network within hotels, restaurants, cafés, and institutional food service customers is preferred.

• Excellent communication, negotiation, and relationship management skills.

• Proficiency in MS Office and CRM tools.

• Willingness to travel extensively across the West region.

Key Competencies

• Key Account Management

• HoReCa Channel Expertise

• Business Development

• Negotiation & Influencing Skills

• Customer Relationship Management

• Commercial Acumen

• Results Orientation

Base Location: Mumbai (India HQ)

Travel Requirement: Frequent travel across Maharashtra, Gujarat, Goa, and other West Region markets as required.

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