About ShatterproofShatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org.

Who Succeeds at Shatterproof
Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission.
To thrive here, you should be energized by building, not just maintaining, and excited to bring structure, clarity, and innovation to evolving spaces.
We're looking for team members who:

• Build systems and processes from the ground up and improve them continuously as we scale.

• Take ownership and act with a builder's mindset, bringing forward solutions rather than waiting for direction.

• Influence and collaborate across teams, shaping work through strong communication and relationship-building.

• Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment.

• Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis.

The RoleReporting to the Chief Financial & Administrative Officer, the Vice President, Technology & Digital Strategy serves as Shatterproof's senior technology executive and leads the organization's technology, digital operations, cybersecurity, data, artificial intelligence, enterprise applications, digital platforms, and technology-enabled products.
This leader will create and execute a comprehensive technology vision that advances organizational strategy, enables operational excellence, strengthens security and resilience, improves the employee experience, supports fundraising and advocacy, and drives innovation across mission-focused platforms.
This role is ideal for a builder who wants the rare opportunity to shape not only an organization's technology strategy, but also how technology, data, AI, and digital platforms accelerate mission impact at scale.

The Team

The Vice President leads a multidisciplinary team spanning enterprise technology, digital operations, data, and product management. Current direct reports and functional oversight areas include IT Operations, Digital Operations, enterprise CRM and database capabilities, Treatment Atlas Product Management, and Treatment Atlas Data Management. The role is responsible for developing these capabilities into a cohesive, high-performing technology function that provides exceptional organizational support while advancing Shatterproof's digital, data, and platform strategy.

The team supports and manages a broad portfolio that includes enterprise technology and workplace operations, cybersecurity and privacy, Salesforce and enterprise applications, website and fundraising technology, business intelligence and reporting, artificial intelligence initiatives, and the current and future technology architecture supporting Treatment Atlas.

In addition to leading the internal team, the Vice President oversees a network of managed service providers, software vendors, implementation partners, and technology consultants, ensuring that internal and external resources are aligned to organizational priorities and positioned to scale with Shatterproof's evolving needs. This includes stewardship of strategic technology platforms and vendor relationships that support operations, fundraising, advocacy, data management, and mission delivery. Key ResponsibilitiesEnterprise Technology Leadership & Strategy

• Develop and execute a multi-year enterprise technology strategy aligned with organizational priorities.

• Serve as a trusted advisor to executive leadership on technology investments, risks, innovation opportunities, and emerging trends.

• Establish technology governance, architecture standards, prioritization practices, and a transparent enterprise roadmap.

• Evaluate and guide major technology investments, platform strategies, sourcing decisions, and vendor partnerships.

• Ensure technology decisions support mission impact, operational effectiveness, sustainability, and growth.

AI Strategy & Digital Innovation

• Lead Shatterproof's enterprise AI strategy and roadmap.

• Establish governance frameworks, risk controls, and responsible-use standards for AI technologies.

• Identify and prioritize AI use cases across fundraising, operations, impact programs, and administration.

• Lead tool evaluation, pilots, implementation planning, adoption, training, and change management.

• Monitor emerging technologies and assess opportunities to create measurable organizational value.

IT Operations & Workplace Technology

• Lead IT and workplace technology operations for a distributed workforce.

• Oversee managed service providers, help desk operations, devices, Microsoft 365, identity and access, collaboration tools, and general application administration.

• Ensure timely and secure onboarding, offboarding, access management, and technology provisioning.

• Maintain service standards, knowledge management, policies, procedures, and documentation.

• Continuously improve reliability, support quality, and the employee technology experience.

Cybersecurity, Privacy & Organizational Resilience

• Lead enterprise cybersecurity strategy, policies, governance, and training.

• Oversee risk assessments, incident response, cyber insurance requirements, Keeper governance, backups, disaster recovery, and business continuity planning.

• Partner with leaders to protect organizational, employee, donor, constituent, and program data.

• Monitor emerging risks and drive practical, prioritized mitigation plans.

Digital Platforms, Website & Fundraising Technology

• Lead the strategy, governance, performance, accessibility, analytics, and integrations for Shatterproof's website and digital e